FAQ

What are the benefits of accepting cards?
What type of businesses does Merchant Services Consulting Group work with?
What is the process of working with Merchant Services Consulting Group?
How will Merchant Services Consulting Group save me money?
How soon from now can I be accepting credit cards?
Which credit cards will I be able to accept?
What are the fees?
Should I pay for my credit card processing equipment?
If I’m considered a “high risk” business, how will you help me?
What is the best POS (Point of Sale) system?
Why do I need to be PCI compliant?

What are the benefits of accepting cards?

1. Credit cards allow your customers to pay with ease and will allow for a faster transaction speed which will ultimately boost sales.

2. They allow a faster cash flow versus being able to only accept checks and cash.

3. The ability to accept credit cards will legitimize your business and create trust with your current and potential customers.

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What types of businesses does Merchant Services Consulting Group work with?

We work with any legal business- both domestic and international. Our clients include businesses such as restaurants, retailers and trade industry companies. Visit our Success Stories page to see more examples.

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What is the process of working with Merchant Services Consulting Group?

The process is quick, easy and intended to have your business accepting cards as soon as possible. First we will ask a variety of questions in order to fill out your application properly. Then we will send it to the merchant for signatures. If the merchants require more information we will obtain this information from your business and send it back to the merchant. Once the signatures are obtained we will board the account and the account will go live the next business day.

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How will Merchant Services Consulting Group save me money?

1. We properly qualify and categorize your business, so that Visa, Mastercard and Discover rate your business as low as possible.

2. We inform our merchants about cost saving and credit card procedures to make the transactions more secure and less costly.

3. We integrate with multiple gateways to find the least expensive gateway provider.

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How soon from now can I be accepting credit cards?

Assuming you have good business and personal credit and are a low risk business, the equipment should take only 72 hours or less to be at your location and set up.

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Which credit cards will I be able to accept?

Most businesses will be able to accept Visa, Mastercard, Discover, American Express, JCB, UnionPay, PayPal, Diners Club and most debit cards.

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What are the fees?

The fees will depend on the card type, the way it is transacted and the type of business. Credit card processing fees range from .2 to 6.5 percent plus a per transaction fee. High risk businesses, such as ones involving gambling, adult entertainment, future delivery and nutraceuticals, will be on the higher end of the spectrum. For low risk businesses, percentages will range from .2 to 3 percent.

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Should I pay for my credit card processing equipment?

Some equipment we offer is free and the rest is reasonably priced for the merchants who wish to own the equipment. We don’t recommend leasing, but we do have that option available for those that would like a lower monthly fee.

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If I’m considered a “high risk” business, how will you help me?

The number one concern of most high risk companies is chargebacks. At MSCG we specialize in helping the high risk merchant acquire a merchant account and have a lower chargeback ratio. By utilizing a security measure that works with most gateways, we can help reduce chargebacks as well as save a substantial amount of your processing fees. Because of our experience in facilitating payments for high risk merchants, we have developed multiple vendors and banks. This translates into MSCG finding the right solution for you and your company.

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What is the best POS (Point of Sale) system?

There are a variety of POS systems available and we will find the right one for your business. With our knowledge of the credit card processing industry and the ability to ask the right questions, we can find a customized solution for your business. Our partners include MICROS systems, POS Lavu and MJFreeway.

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Why do I need to be PCI compliant?

The payment networks such as Discover, Visa, Ammex and Mastercard require that all businesses that accept their card brand be PCI compliant. All the equipment we provide is PCI-DSS compliant.

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